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Media library

One media library for all your shop screens

The OutDeck media library keeps every image and video for your shop screens in one place. Drag in up to 20 files at a time: JPG, PNG or WebP images and MP4 or MOV videos. Thumbnails and video lengths are added for you, each file is marked portrait or landscape, and any file can be reused in any playlist.

Updated

What you can do

  • Drag and drop, 20 at a time

    Drop up to 20 images and videos onto the library, or pick them from your computer or phone. Each file can be up to 100 MB.

  • Thumbnails and video length

    Every upload gets a preview thumbnail, and videos have their length read for you, so you can tell files apart at a glance.

  • Portrait or landscape, worked out for you

    OutDeck reads the shape of each file and marks it portrait or landscape, so the playlist builder can show you matching files.

  • Shared or for one shop

    Upload a file once for every shop, or keep it for one shop. Shop Staff see the files for the shops they work in, plus the shared ones.

  • Find files fast

    Search by file name, show only images or only videos, and sort by name, upload date or file size.

  • Safe delete and Trash

    A file that is in a playlist cannot be deleted by mistake. Deleted files go to the Trash, where you can restore them.

  • TV-friendly video

    Videos a TV may struggle with are converted in the background to an H.264 MP4, at most 1920 pixels on the long side.

Which files can I upload to the media library?

Upload from a laptop or a phone browser. Drag files onto the library or pick them from a folder. Any other file type is turned away with a short message before it is saved.

Using a GIF, a PDF or a slide deck? Export it as images or an MP4 video first.
File Formats Limit
Images JPG, PNG, WebP Up to 100 MB each
Videos MP4, MOV Up to 100 MB each
Each upload Drag and drop, or pick files Up to 20 files at a time

What happens after I upload a file?

Each file appears in the library as soon as it finishes uploading, and its thumbnail follows shortly after, made in the background. For videos, OutDeck also reads the length and picture size.

Every image and video is marked portrait or landscape from its shape. In the playlist builder, the media picker shows matching files and warns you about any that do not fit.

What size should images and videos be for a shop TV?

Design landscape slides at 1920 x 1080 pixels and portrait slides at 1080 x 1920. OutDeck fits each image to the screen without cropping, so an image of a different shape shows with black bars at the edges.

For video, an MP4 file using H.264 at 1080p is the safest choice for an Android TV or Android TV box.

Does OutDeck convert videos so they play well on a TV?

Yes. Videos a TV may struggle with are converted in the background into an H.264 MP4. Videos larger than 1920 pixels on the long side are scaled down to fit, never up. Files that already suit a TV are left as they are.

If a conversion fails, the original file keeps playing.

Can I share media files across my shops?

Yes. When the Business Admin (owner) uploads, they choose Shared to use the file in every shop, or pick one shop. A Shop Manager or Shop Staff member uploads to the shops they work in, and sees those shops' files plus the shared ones.

Filter the library to show everything, only the shared files, or one shop's files.

How much storage does the media library have?

Storage comes with your plan and is shared by every shop in your account. The library shows how much you have used, and your dashboard shows your use against your plan's limit. See Pricing for the storage on each plan.

If a file would take you over the limit, OutDeck stops that upload before saving it and tells you. Free up space, or move to a plan with more storage.

How do I find, delete and restore files?

  • Search by file name.
  • Show only images or only videos.
  • Sort by name, upload date or file size.
  • A file that is still in a playlist cannot be deleted. Take it out of the playlist first.
  • Deleted files go to the Trash, where you can restore them or delete them for good.

Common questions

What happens when my media library runs out of storage?

OutDeck stops any file that would take you over the limit before it is saved, and tells you that your plan's storage limit has been reached. Free up space, or move to a plan with more storage.

Can I get a deleted media file back?

Yes. Deleted files go to the Trash first, and you can restore them from there. A file that is still in a playlist cannot be deleted until you take it out.

Can I upload GIFs or PDFs to the media library?

No. The library takes JPG, PNG and WebP images and MP4 and MOV videos. Save a PDF page as an image, or turn an animation into an MP4, and upload that instead.

Can I upload media files from my phone?

Yes. Open your dashboard in your phone's browser and pick photos or videos from the phone. The same rules apply: up to 20 files at a time, each up to 100 MB, in JPG, PNG, WebP, MP4 or MOV.

Upload your first promo

Start a free demo, no card required, and try it on your own Android TV, TV box, tablet, phone or Windows PC.