Run every shop and your whole team from one account

The Business Admin (owner) adds it on the Organization page by giving it a name and a time zone, up to the number of shops your plan includes. New shops start on Malaysia time, and every schedule and display hour in a shop follows that shop's own clock.

When you need more shops than your plan allows, upgrade from the Billing page. On a paid plan, an upgrade partway through your billing period costs only the difference for the time left, plus any later period you already paid for, and your renewal date stays the same. Running more than 10 shops? Email hello@outdeck.app for a custom plan.

Each person has one of three roles in your business, and each role can only invite or remove the roles below it.

On the Organization page, enter their email address, pick a role and, for a Shop Manager or Shop Staff, tick the shops they look after. Then send them the invite. A new team member sets their own name and password from the invite link, so nobody shares a login.

An invite link lasts 7 days. Until someone accepts it or you revoke it, the invite stays in your pending list, where you can resend it with a fresh link.

When the Business Admin uploads media or creates a playlist, they choose Shared, for every shop, or a single shop. Shared suits brand videos and promotions that run everywhere. Shop-only suits each outlet's own prices, opening hours or notices.

Shop Managers and staff see the shared content plus the content of their own shops, and anything they upload belongs to one of their shops. Each schedule belongs to one shop, so to play a shared playlist in every outlet, assign it to each screen or add a schedule for it in each shop. Edit the shared playlist once to change it in every shop.

If you have been added to more than one business, a workspace switcher appears in the dashboard header, so you can move between them with one login. Each business keeps its own shops, team and content.

The Business Admin can give a workspace a friendly display name on the Workspaces page, which makes it easier to tell them apart.

Yes, for most things. Deleted media, playlists, schedules, screen groups and team members go to the Trash first. Open the Trash on that list and press Restore. Only Delete forever, inside the Trash, removes an item for good.

Deleting a whole shop is different. It asks for your password first, and to bring a deleted shop back you need to email us. Removing a screen also asks for your password, and to bring it back you pair the TV again.

Yes. If you are moving many outlets over, email hello@outdeck.app. Our team can import your shops and staff from a spreadsheet for you, so you do not have to add them one by one.